Online food delivery is a ruthless business, and it’s hurting the restaurants we love. Here at ChowNow, we believe there's a better way forward—it begins with looking at how we order food.
What food delivery apps don’t want you to know.
They take a really
big bite.
And that’s on every single order. All that money benefits only the delivery app—no one else. This ruthless business model puts restaurants in a precarious position, with little to no room to grow.
William Blair, 2018; Commission RatesReported by Restaurants to ChowNow, 2019
They make profits disappear.
The restaurant business is tough. On a $20 meal, a restaurant will typically make about $1.20. Factor in a commission fee of 40% and you can kiss that razor-thin profit margin good-bye.
Sageworks, 2018
Uber Eats takes up to 40% of every order.
Grubhub takes up to 40% of every order.
Postmates takes up to 30% of every order.
DoorDash takes up to 30% of every order.
Caviar takes up to 30% of every order.
ChowNow takes up to 0% of every order.
They mess up pricing
for everyone.
Delivery apps come in all shapes and sizes, but they have something in common: ruthless commissions and fees. Platform to platform, restaurants are losing profits to these bogus commission rates.
William Blair, 2018; CommissionRates Reported by Restaurants to ChowNow, 2019
They accelerate restaurant closures.
When a restaurant shutters, the landscape changes permanently. And despite the surge of online orders, third-party apps harm the restaurants they’re meant to help. With 110,000 independent restaurants having closed in 2020 alone, it just isn’t sustainable.
National Restaurant Association Report, 2020
Tap into a fairer way to order food.
Next time you order in, use the only app that puts shady fees on the chopping block: the ChowNow app.
Read up on what’s happening in the industry right now.
Hear it from the source: Restaurants speak out.
When you go directly to the small business, we get the full revenue versus upwards of 30% to a third party service.
Stephanie Perez
Director of Operations, Cemitas Puebla
Delivery services are a killer to local business because you're basically working your ass off and they're taking 30% from you. And that’s your profit.
Elie Chamoun
Owner, Burgers 2 Beer
Ordering better is a way for you to directly support family-owned, local restaurants. And it's so important in this world because who knows how long this pandemic is going to go on?
Kal Dellaportas
Owner, Bel-Aire Diner
Every order has the power to make a difference.
Pricing should be fair & transparent.
Commissions, hidden fees, service charges, and higher menu prices. Sound familiar? It’s how third-party delivery apps make a killing—all at your expense. The cost of convenience shouldn’t be this high.
We should support restaurants, not apps.
Food delivery apps take up to 40% in commissions on every order, which benefits only them. Restaurants should keep 100% of the proceeds, so their business can grow with your direct support.
Community should come first.
Restaurants add color and flavor to your neighborhood, but they also re-circulate 48% of their revenue back into their own community. When you support a local restaurant, you’re supporting your whole community.
Fair takeout starts with you.
Making a difference begins with finding new ways to #OrderBetter. Here are three easy steps you can take to support your local restaurants.
1. Choose local
Whether you’re curious to try something new or in the mood for a favorite meal, use the ChowNow app to find something right in your own neighborhood. Direct action never tasted this delicious.
2. Order direct
Before swiping on your screen, check to see if your favorite restaurant has a website or is listed on the ChowNow app. When you order direct through ChowNow, the restaurant enjoys 100% of the proceeds.
3. Spread the word
Share the truth about how food delivery apps are hurting restaurants, and encourage others to make the conscious choice to #OrderBetter. Because every order counts and together, we can make an even greater impact.
Order better, faster.
Get the food you’re craving with a few quick taps. There’s no easier way to support the restaurants you love. Just use the ChowNow app.
